Zahid Refrigeration

Privacy Policy

Last updated: May 2024

Welcome to Zahid Refrigeration (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and handle your information when you visit or interact with our website: https://zahidrefrigeration.com/

By using this website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using the website.

1. Who We Are

This website is developed and managed under ShapeMySite, a digital services brand. For technical website queries, contact ShapeMySite:

Website services include development, maintenance, and technical support only.

2. Information We Collect

We collect information only when it is necessary to provide our services.

a) Personal Information

When you fill out forms or contact us, we may collect:

  • Full name
  • Phone number
  • Email address (if provided)
  • Appliance type
  • Service request details
  • Preferred service time

This information is collected only when you voluntarily provide it.

b) Appointment Form Data

We use Formspree to manage appointment and service request submissions. When you submit a form, your data is securely transmitted to Formspree and forwarded to us for service coordination. We do not sell or misuse this data. Formspree handles data according to their own privacy and security standards.

c) Automatically Collected Information

When you visit our website, basic technical data may be collected automatically (like IP address, browser type, pages visited) for analytics, performance, and security purposes only.

3. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

  • Responding to service inquiries
  • Scheduling service or callback requests
  • Communicating about your service request
  • Improving our website and services
  • Maintaining security and preventing misuse

We do not use your information for spam or unrelated marketing.

4. How We Protect Your Information

We take reasonable and appropriate measures to protect your information, including using a secure website (HTTPS/SSL), limiting access to personal data, and using trusted third-party services. However, no method of online transmission is 100% secure.

5. Sharing of Information

We do not sell, trade, or rent your personal information. Your data may only be shared with internal staff for service coordination, with trusted tools required to process your request (e.g., Formspree), or when required by law.

6. Cookies & Tracking Technologies

Our website may use basic cookies or analytics tools to understand how visitors use the site and improve performance. Cookies do not collect personal information. You can disable cookies through your browser settings.

7. Third-Party Links

Our website may include links to external sites like Google Maps or WhatsApp. We are not responsible for the privacy practices of external websites and encourage you to review their policies.

8. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights & Choices

You have the right to request information about the data we have, ask for correction or deletion, or withdraw consent. To exercise these rights, contact us at: service@zahidrefrigeration.com.

10. Business & Service Communication

By contacting us or submitting a service request, you agree that we may call or message you regarding your request and communicate service-related updates.

11. Role of ShapeMySite

ShapeMySite provides website development, technical support, and maintenance services. It does not control the service operations of Zahid Refrigeration or use customer data for independent purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: